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National Institute for Healthcare Education
Help Resource Page

 

Here you’ll find step-by-step guides to help you with the most common issues:

  1. How to Log In
    Learn how to access your account quickly and securely.

  2. How to Reset Your Password
    Step-by-step instructions if you forgot or need to change your password.

  3. How to Upload Files on Google Form
    A simple guide to uploading your documents correctly.

  4. Certificate Requests

    Didn’t receive your certificate after completing a form?

  5. How to Complete the Course

A guide to navigate the Course from start to finish.

 

Didn’t find what you were looking for?


If you have problems or issues not covered in our resources, please let us know so we can improve this page. Submit your feedback hereLinks to an external site.

800-773-8895

*The American Heart Association strongly promotes knowledge & proficiency in BLS, ACLS, & PALS & has developed instructional materials for this purpose.  Use of these materials in an educational course does not represent course sponsorship by the American Heart Association.  Any fees charged for such a course, except for a portion of fees needed for AHA course material, do not represent income to the Association.